Baltic Creative CIC is seeking a proactive, enthusiastic and customer-focused individual to join our busy team. As Property Assistant, you will play a key role in supporting the smooth and efficient running of a wide range of daily property operations, asset management duties, and facilities management functions, with an overall purpose to ensure our buildings and services are maintained to the highest possible standards in accordance with legislation and best practice.

This is a varied and dynamic role that requires a technically skilled professional with prior experience in commercial property management or a facilities management setting.

Who we are

Since 2009, Baltic Creative has supported Liverpool’s creative and digital sector. We manage 120,000 sq. ft. of unique workspaces, supporting over 100 innovative companies and 400 jobs. Our community-driven model has helped transform the Baltic Triangle into one of the coolest neighbourhoods in the world, recently ranked 11th globally.

About the role

As Property Assistant, you’ll be part of a small, dedicated team making a big impact in the largest creative and digital cluster in the Liverpool City Region.

What you’ll do

  • Serve as a primary point of contact for tenants across the property portfolio, ensuring high levels of customer service.
  • Manage IT and security service contracts including alarms, access control, CCTV, car parking and broadband. Ensure value for money and that all SLAs and contractual obligations are met.
  • Oversee the business rates process on behalf of the Company, including managing vacant premises and liaising with relevant local authorities.
  • Support the delivery of planned and reactive repair works, including procurement, inspections, repair logging, financial reporting, and contract administration using the CRM system.

Requirements

  • Excellent customer service and communication abilities
  • Sound knowledge of current property legislation, particularly Health & Safety and Fire Safety regulations
  • Understanding or experience of Landlord and Tenant law, lease agreements and related contractual obligations.
  • Ability to manage and monitor budgets
  • Strong IT skills with experience of using property CRM systems

Hours

Full-time on site, Monday-Friday

Benefits

● 10% employer pension contribution,
● Medicash scheme
● Generous holiday allowance

Why join Baltic Creative CIC?

You’ll be working in an inspiring environment as part of a small, collaborative team dedicated to helping businesses connect, grow, and thrive.

This role is the perfect chance to make a real difference in a vibrant, creative community. If you’re enthusiastic, proactive, and ready to make a meaningful impact, we’d love to have you on board.

How to Apply

If you’re interested in the role of Property Assistant, please apply by submitting the following documents to info@baltic-creative.com by end of day, Friday 4th July:

A one-page covering letter explaining your suitability for the role, referring to the Job Description

A CV, maximum of two pages

Baltic Creative CIC is proud to be an equal opportunities employer.

At Baltic Creative, we believe in fostering an inclusive workplace where diversity is valued. We encourage applications from all backgrounds and do not discriminate on any basis.

At Baltic Creative CIC, we are particularly keen to attract applications from disabled candidates and candidates from global majority backgrounds. We recognise these groups are currently underrepresented in our team.

We are committed to equity of opportunity and offer reasonable adjustments at all stages of the recruitment process. If you require any support or adaptations, please let us know.